Your Rights:
- You have the right to choose the collision center that repairs your vehicle. The insurance company can’t force you to go to a collision center of their choosing.
- You have the right to choose the type of parts that are used in the repair process.
- You don’t have to release your vehicle to the collision center to begin the repair process before you’re ready.
Make sure to review the completed estimate before the repairs begin. It will list the work to be done and the parts that will be used in the repair.