Customer Testimonials

I always have a positive experience with Ford.

I've had my fair share of dealership experiences, but none have topped the experience I had at Rodman Ford, especially with Wayne! Let me preface this by saying I was shopping for a Tesla at a FORD dealership. A bit awkward, right? Quite the opposite! From the very beginning, Wayne was incredibly friendly, honest, personable, and upfront. He was easygoing, never made me feel pressured, and genuinely went above and beyond to make sure every question and concern I had was addressed. He made the entire buying process as smooth and straightforward as possible, and most importantly, treated me ... Read More

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Google - Nov 11, 2026

I've had my fair share of dealership experiences, but none have topped the experience I had at Rodman Ford, especially with Wayne! Let me preface this by saying I was shopping for a Tesla at a FORD dealership. A bit awkward, right? Quite the opposite! From the very beginning, Wayne was incredibly friendly, honest, personable, and upfront. He was easygoing, never made me feel pressured, and genuinely went above and beyond to make sure every question and concern I had was addressed. He made the entire buying process as smooth and straightforward as possible, and most importantly, treated me with genuine respect and care throughout the experience. I've dealt with plenty of dealerships over the years, and I can confidently say this was hands down the best car buying experience I've ever had. A huge thank you to Rodman Ford, and especially to Wayne, for making what can often be a stressful process such a positive and memorable experience. I couldn't be happier with my purchase! And when the day comes for me to get that Mustang GT, I'll definitely be making my way back to Rodman Ford. Highly recommend!

Great place, salesman Jim was great, everyone there were easy to deal with. Great price on the truck I purchased

Always a pleasure working with Rodman ford.They always have a great selection of vehicles to pick from..they always go above and beyond and make selecting and buying a car or truck very smooth and easy !

I have purchased 8 Ford trucks since 1984 so to say I’m loyal to the brand is an understatement! I’ve have interacted with many dealerships in the past and I must say things get better with age. My experience with Rodman Ford was the best by far! Finally a no haggle experience! Dylan Alvarez, the sales manger, was the first point of contact. Called me right away and described the new truck and possibilities for my trade. I drove from CT to Ma (81 miles) to Rodman Ford to test drive the truck. My Sales Consultant was Levi Walker. He was ... Read More

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Google - Oct 31, 2026

I have purchased 8 Ford trucks since 1984 so to say I’m loyal to the brand is an understatement! I’ve have interacted with many dealerships in the past and I must say things get better with age. My experience with Rodman Ford was the best by far! Finally a no haggle experience! Dylan Alvarez, the sales manger, was the first point of contact. Called me right away and described the new truck and possibilities for my trade. I drove from CT to Ma (81 miles) to Rodman Ford to test drive the truck. My Sales Consultant was Levi Walker. He was very professional and friendly! He was very personable with myself and my son as we waited for the paperwork to go through. Being next to the Pats Stadium we had plenty to talk about! Andrew Hackett the finance director was very precise with the financing numbers and answered a few questions that I had. This is a long review but needs to be said because of being a life long Ford customer it’s no surprise that this dealership has been in business since 1960 with 3 generations! Thank you Levi and Rodman Ford for the BEST Ford dealer experience!

I recently went to Rodman Ford to purchase a new vehicle and was lucky enough to work with salesman Levi. He made my car buying experience extremely easy with both his honesty and professional opinion. In past experiences I’ve had salesman that truly do not give you a proper breakdown of what you’re getting into and this is where Levi truly shines. He was able to get me into the vehicle that I’ve been wanting and of course gave me a great deal! Going forward we will always be customers to Rodman Ford!

Highly Recommend Top Shelf in Every Way Professional courteous highly qualified get the job done right the first time. Roger, Service Manager Rebecca, Service Writer Joseph and Jerome Service Technicians

Boy where do I even begin. My father and I drove out to Rodman Ford's this past weekend to test drive a Ford edge 2024. My dad was excited since the car met all his standards. He was even excited about the orange stitching on the seats. We live about an hour away so we left early to make it there for the time we said wed arrive. Not even 2 minutes away we get a call from the sales manager saying that a couple came in and took the car my dad planned to buy for a test drive. Now ... Read More

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Google - Oct 22, 2026

Boy where do I even begin. My father and I drove out to Rodman Ford's this past weekend to test drive a Ford edge 2024. My dad was excited since the car met all his standards. He was even excited about the orange stitching on the seats. We live about an hour away so we left early to make it there for the time we said wed arrive. Not even 2 minutes away we get a call from the sales manager saying that a couple came in and took the car my dad planned to buy for a test drive. Now that not only got him confused but it ticked me the wrong way. Red flag number 1. We pull into the lot and are driving around looking for a place to park. Every single spot had a brand new car or truck in them which then gave me a bad feeling. These guys must not sell a lot of cars because the whole lot was packed with unsold cars. We walk in and one of the associates met us at the door. He told us the couple had just got back and tried to show my dad different cars before turning around going "you know what? I'm not going to do this to you, lets go tell them how bad that car was" knowing my dad was disappointed. Dylan, the guy we originally were supposed to meet with and knew my dad wanted that car ended up selling it to that couple who just "walked in". The person we saw instead then went into showing my dad cars that weren't what he asked for and then said " I'm wasting your time." Before giving my dad his business card. I took the card from my dad and made sure to stand directly in a way where they could see me and ripped that business card before chucking it in the trash. Wasted half a tank of gas driving out there and back. My mother, whos worked for dealerships before told us that what they were doing was "the ole switcharoo" where the dealership makes a bunch of calls for the same car to get other customers to buy more expensive cars. And that's exactly what happened it seems from reading the other reviews that Dylan isn't a good salesman and has poor customer service. That couple were the only other people there buying a car. At that exact same time as us and I mean EXACT same time. Red flag numbers 2 3 and 4. Just because this dealership is across the street from a famous stadium doesn't mean it's a good high end dealership. These people have way too much pride and greed with no care for their customers. Theyre scummy people.

Buying my new car from Rodman Ford was fantastic. Levi, my salesman was amazing from start to finish. I felt welcomed and valued from the minute I walked in. He was knowledgeable, friendly, and genuinely excited to help me get the suv I wanted. Driving away felt like a dream. If you want a dealership that treats you like family go to Rodman Ford and ask for Levi walker he is just the best!

This is my second time purchasing a vehicle from Rodman. Gavin helped me both times and was amazing and made the process so easy. I would highly recommend.

Service center terrible communication. No emphasis with their customers on a timeline, update, or news regarding vehicle being worked on. Would highly recommend never dropping your car off there to get serviced.

Recently we purchased a previously owned car. Our salesman was Gavin S. He is the best! There was no pressure and we felt Gavin got us the best deal. We would buy another car from Gavin

I wrote a review a few months ago when we purchased our bronco. I thought after speaking with the owner we had some clarity and he apologized for what had happened. He proceeded to respectfully offer me the trunk mat for the car for free and said that it was the least he could do for everything that went on with the manager. But now it's just flat out disrespectful. He asked whether we wanted it delivered or to pick it up and I stated that delivery would be easier for us. He asked me if the address on ... Read More

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Google - Oct 7, 2026

I wrote a review a few months ago when we purchased our bronco. I thought after speaking with the owner we had some clarity and he apologized for what had happened. He proceeded to respectfully offer me the trunk mat for the car for free and said that it was the least he could do for everything that went on with the manager. But now it's just flat out disrespectful. He asked whether we wanted it delivered or to pick it up and I stated that delivery would be easier for us. He asked me if the address on file is somewhere that can accept deliveries and I said yes. It has now been a little over month texting Bruce (the sales rep), he stopped responding to me and I still have no mat. There was NO need to offer the mat as an apology for his staff that day of purchase if he isn't even going to stick with his word to send it. I hate to write another review but it is just utterly unacceptable. After everything we went through at this dealership, I literally would never step foot there again and I wouldn't even recommend this place to another person. I highly recommend you go to another dealership that will respect you.

Excellent sales experience! Very straight up, everything was on the table- nothing hidden. My salesperson Bruce couldn’t have been more helpful!- highly recommend Rodman ford!

Thank you Jim for making this process smooth. Brand new F150 Lariat. Jim knows the ins and outs of the F150 and showed me all the things that I needed to know. He made the process very easy and I never felt pressured or rushed.

Smooth and professional from start to finish. Andy in finance did a great job taking care of my family making sure we got great value on a safe vehicle for our growing family. 10/10 would recommend! Thank you Rodman Ford!

Would give 6 stars if I could. Was referred here by a friendly foreman up the street at Allegiant where I wanted to fix an old sprinter and possibly buy a 2nd mini sprinter. He told me to go to Rodman and ask for the owner by name, I ended up with Justin the sales guy, and the whole team at Rodman Ford helped me upgrade my Nissan NV200 to a nice Mercedes Metris for LESS $ than I originally bought the NV for. 6 stars to everyone at Rodman Ford, and they definitely earned my future business. From one small family company ... Read More

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Google - Oct 5, 2026

Would give 6 stars if I could. Was referred here by a friendly foreman up the street at Allegiant where I wanted to fix an old sprinter and possibly buy a 2nd mini sprinter. He told me to go to Rodman and ask for the owner by name, I ended up with Justin the sales guy, and the whole team at Rodman Ford helped me upgrade my Nissan NV200 to a nice Mercedes Metris for LESS $ than I originally bought the NV for. 6 stars to everyone at Rodman Ford, and they definitely earned my future business. From one small family company to another, keep up the great work team Rodman!!!

I had the best experience buying my first car with Rodman Ford's team. Over the course of my time there, I worked with three knowledgeable and friendly staff members. From the first text inquiry to the moment I signed the papers, I felt like I was giving business to a well-run, hardworking, and deserving family business. I am so grateful for their honesty and help walking me through every step of this process. Each member made me feel like I was being taken care of and not taken advantage of. Although this car will probably live very happily in ... Read More

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Google - Oct 3, 2026

I had the best experience buying my first car with Rodman Ford's team. Over the course of my time there, I worked with three knowledgeable and friendly staff members. From the first text inquiry to the moment I signed the papers, I felt like I was giving business to a well-run, hardworking, and deserving family business. I am so grateful for their honesty and help walking me through every step of this process. Each member made me feel like I was being taken care of and not taken advantage of. Although this car will probably live very happily in my care for years to come, I will be returning for all of my vehicle needs in the future and recommending them to my friends in the area. Thank you and a big shout-out to Bruce, Wayne, Kerry, Andrew and Jordan!

We made an appointment and clearly communicated that we had a two-hour window to complete the deal. Once we reached an agreement, the experience took a significant turn for the worse. The finance manager was extremely rude, dismissive, and completely unprofessional. He made no eye contact, offered no handshake, and showed absolutely no respect for us as customers. After we briefly stepped away, we were shocked to see the finance manager already sitting in his car, preparing to leave before we had even signed the paperwork. Ultimately, we were forced to complete the paperwork with the salesperson rather than the ... Read More

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Google - Oct 3, 2026

We made an appointment and clearly communicated that we had a two-hour window to complete the deal. Once we reached an agreement, the experience took a significant turn for the worse. The finance manager was extremely rude, dismissive, and completely unprofessional. He made no eye contact, offered no handshake, and showed absolutely no respect for us as customers. After we briefly stepped away, we were shocked to see the finance manager already sitting in his car, preparing to leave before we had even signed the paperwork. Ultimately, we were forced to complete the paperwork with the salesperson rather than the finance manager. This level of unprofessionalism is completely unacceptable, especially during such a significant purchase. The finance manager’s conduct demonstrated a blatant disregard for customer service and basic professional courtesy. What should have been a straightforward and positive buying experience turned into an incredibly frustrating and disappointing ordeal. The way we were treated was unacceptable, and this experience has seriously diminished our confidence in the dealership.

Bruce went above and beyond for an out of state buyer I'm in New Jersey and bought a 2021 F‑150 Lariat PowerBoost from Rodman Ford without ever setting foot in the dealership. Buying out of state comes with extra hurdles, and Bruce did everything he could to help. Since I couldn't see the truck in person, he sent me videos of the truck so I knew exactly what I was getting. He answered every question I had quickly and honestly, even the picky ones, and he was straightforward on price with no games. He also got me the Blue ... Read More

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Google - Oct 1, 2026

Bruce went above and beyond for an out of state buyer I'm in New Jersey and bought a 2021 F‑150 Lariat PowerBoost from Rodman Ford without ever setting foot in the dealership. Buying out of state comes with extra hurdles, and Bruce did everything he could to help. Since I couldn't see the truck in person, he sent me videos of the truck so I knew exactly what I was getting. He answered every question I had quickly and honestly, even the picky ones, and he was straightforward on price with no games. He also got me the Blue Advantage certification and the full reconditioning repair order. Buying long distance takes a lot of trust, and Bruce earned it. If you're out of state and looking at Rodman Ford, ask for Bruce. I'd buy from him again. Marco Chaffiotte, CEO & Principal of Let's Wire It

Bruce went above and beyond for an out of state buyer I'm in New Jersey and bought a 2021 F‑150 Lariat PowerBoost from Rodman Ford without ever setting foot in the dealership. Buying out of state comes with extra hurdles, and Bruce did everything he could to help. Since I couldn't see the truck in person, he sent me videos of the truck so I knew exactly what I was getting. He answered every question I had quickly and honestly, even the picky ones, and he was straightforward on price with no games. He also got me the Blue ... Read More

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DealerRater - Oct 1, 2026

Bruce went above and beyond for an out of state buyer I'm in New Jersey and bought a 2021 F‑150 Lariat PowerBoost from Rodman Ford without ever setting foot in the dealership. Buying out of state comes with extra hurdles, and Bruce did everything he could to help. Since I couldn't see the truck in person, he sent me videos of the truck so I knew exactly what I was getting. He answered every question I had quickly and honestly, even the picky ones, and he was straightforward on price with no games. He also got me the Blue Advantage certification and the full reconditioning repair order. Buying long distance takes a lot of trust, and Bruce earned it. If you're out of state and looking at Rodman Ford, ask for Bruce. I'd buy from him again. Marco Chaffiotte, CEO & Principal of Let's Wire It

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Couldn't have had a better salesman. Wayne Derby was exceptional. Met my needs. No pressure. Got everything I wanted in the vehicle. Was able to budget within my means. He went over ever detail and told me if I had any questions or concerns to feel free to contact him.

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Justin was friendly and knowledgeable. He answered all of my questions and made the car buying process simple and stress free.

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Found the car with the exact features I was looking for. Went through all the options in it. This is my 3rd car I have bought from him. Very pleasant and no pressure

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Overall a fast, and smooth experience. I showed up knowing what I wanted. They had the vehicle ready to go. I'll be back for the next one.

For some reason the owner finds it's appropriate to block a public access road people in the community use on event days. EDIT: Updating my rating as I've heard they will be more mindful of the community.

Edit: Glad to hear they are once again working with the community and have come to an agreement regarding pedestrian access. Leaving the previous review for posterity, but upping the stars from 1 to 4. --- Incredibly disappointed by the hostile actions taken by the owners to prevent local children and families from walking safely to Gillette. I prefer to support businesses who support their community. I won't be attending any of their events any longer nor recommending them to friends and family due to their appalling behavior.

Rodman was excellent, Roderick Semple was pure class, & professional, highly recommend him and Bruce D’Ambra a good salesperson and excellent sales & leasing consultant.

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Was going to buy a brand new F150.. couldn’t help but notice they used their tow truck to block off the access road for locals. Made me wanna do business elsewhere.

I’m not surprised they have this amazing rating on google. Wow is all I can say. From the first call with Dylan to working with Jordan the experience was flawless! Not only was it painless and fair - it was FAST! We traded in our car and drove away in our new car in under an hour! Highly recommend and we will be back in the future. Save yourself the nightmare and days of car BS and just go straight to this dealership!!!!!!

Excellent to deal with!

We had a fantastic experience at Rodman Ford! Bruce went above and beyond to show us the F150 and help us through the process. No hidden fees or surprises and we’re happy we drove an hour to experience Rodman Ford

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Great experience.

Knowledgeable salesmen. Extremely polite and makes you feel comfortable. Shows all the cars features. This is my 3rd time purchasing from them.

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Rod Semple made my purchase go incredibly smoothly. Highly recommend.

Great people to deal with , would deal with Justin anytime great salesman.

I would like to give a special shout-out to Levi at Rodman Ford for providing excellent customer service. He did a wonderful job answering all of my questions and was very friendly, patient, and understanding throughout the entire process. I truly appreciated his professionalism and willingness to help. I would definitely recommend Levi to anyone looking for great customer service at Rodman Ford. Thank you, Levi, for making my experience a pleasant one!

Jim a good man

Rod was an awesome salesman who made my purchase simple and easy. Great dealership to work with . I would definitely go back.

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Everything went well and in a timely way, Thanks

Outstanding Experience from Start to Finish! I recently purchased a new Ford F-250 XLT from this dealership, and I couldn't be happier with the entire experience. From the moment I walked in, the team made me feel like a valued customer — not just another sale. The staff was knowledgeable, friendly, and genuinely attentive to my needs. They took the time to understand exactly what I was looking for and helped me find the perfect truck. There was no pressure, no rushed decisions — just honest, personal service that's hard to come by these days. The F-250 XLT is everything ... Read More

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DealerRater - Aug 19, 2026

Outstanding Experience from Start to Finish! I recently purchased a new Ford F-250 XLT from this dealership, and I couldn't be happier with the entire experience. From the moment I walked in, the team made me feel like a valued customer — not just another sale. The staff was knowledgeable, friendly, and genuinely attentive to my needs. They took the time to understand exactly what I was looking for and helped me find the perfect truck. There was no pressure, no rushed decisions — just honest, personal service that's hard to come by these days. The F-250 XLT is everything I wanted and more, and the buying process itself was smooth and straightforward. Everyone I dealt with went above and beyond to make sure I was taken care of, from the sales team to the finance department. If you're in the market for a Ford, I highly recommend this dealership. Their commitment to customer satisfaction is the real deal. Thank you to the whole team for making this such a great experience!

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Bruce was very helpful without pressure. The entire process was easy and smooth. He even warned me about concert traffic near the dealership.

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I recently purchased an F250 from Rodman and had an awesome experience from start to finish. I love an hour away and we were able to work out a deal prior to my arrival. After arriving the whole process was seamless and efficient. Rodman is a great dealership and I highly recommend them to everyone.

Buying a vehicle was so easy. Everyone was helpful and friendly! This was our third car from Rodman.

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Purchasing from Rodman was simple process with no red tape slowing the process!

Find the SUV I was looking for at the price I wanted

Jim L. In sales was EXCELLENT. He made selling my Audi easy. Professional and nice I would ask for him anytime! You should, too!

My salesman was phenomenal, courteous, professional, knowledgeable, and honest with me. He answered every question I had and did everything he said he would do. My only complaint would be the price.

The Rodman team was amazing through the whole process. Was able to walk in find the right vehicle and take it home all in the same day. Will be back for any future vehicles.

Nobody that works in this building seems to have any sort of care for customer service or customer satisfaction. If I wasn't subjected to use this location because of the proximity to me, I would have used a different Ford location. The level of disrespect, failure of communication, or care for their customers is extremely noticeable from the moment you walk in. I will not be recommending to anyone and am in the process of contacting Ford to figure out how to speak to someone who actually is interested in helping me.

My experience with Rodman Ford was outstanding, and Wayne made it exceptional. My husband bought a vehicle from Wayne last year, and after seeing the way he took care of him, even after the sale, I knew I wanted to buy my next car from him as well. When I started looking, Wayne sent me several options that were close to what I was looking for and was always patient while I figured out exactly what I wanted. Once I was ready to make the step, he found the perfect Ford Explorer for me. At no point did I feel ... Read More

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Google - Jul 28, 2026

My experience with Rodman Ford was outstanding, and Wayne made it exceptional. My husband bought a vehicle from Wayne last year, and after seeing the way he took care of him, even after the sale, I knew I wanted to buy my next car from him as well. When I started looking, Wayne sent me several options that were close to what I was looking for and was always patient while I figured out exactly what I wanted. Once I was ready to make the step, he found the perfect Ford Explorer for me. At no point did I feel pressured. Wayne was knowledgeable, professional, and genuinely cared about making sure I found the right vehicle instead of just making a sale. He made the entire process easy and enjoyable, and it was the first time I had such a positive experience with a dealership. I also want to recognize the entire Rodman Ford team for the support they provided to both me and my husband. They went above and beyond to help us, and we truly appreciate the way we were treated. We are very happy with our experience and will continue coming back to Wayne and Rodman Ford for our future vehicles. I would highly recommend them to anyone looking for a great dealership experience!!!

Everyone was super friendly and kind while we were there for hours. Left with a beautiful truck, and we are very happy. Just wish we lived closer! Levi was great!

Great service and assistance with our purchase.

I would encourage anyone considering buying from this dealership to think twice. This was by far the most unprofessional dealership experience my family has ever had. Justin, the first salesperson we worked with regarding a Bronco, was outstanding. He was knowledgeable, friendly, and made us feel welcome. We returned a few days later to discuss the same vehicle and were helped by a different salesperson who was also professional and helpful. Unfortunately, our experience completely changed when it came time to speak with the sales manager, Dylan, about the best price. The only reason we came back and continued pursuing ... Read More

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Google - Jul 21, 2026

I would encourage anyone considering buying from this dealership to think twice. This was by far the most unprofessional dealership experience my family has ever had. Justin, the first salesperson we worked with regarding a Bronco, was outstanding. He was knowledgeable, friendly, and made us feel welcome. We returned a few days later to discuss the same vehicle and were helped by a different salesperson who was also professional and helpful. Unfortunately, our experience completely changed when it came time to speak with the sales manager, Dylan, about the best price. The only reason we came back and continued pursuing this vehicle was because it was the exact model and color we had been searching for. After asking to speak with Dylan, he repeatedly walked past us. When my father said he wanted to speak with him, Dylan replied, "Give me a few minutes." Instead of coming over, he stayed behind the counter while his wife and children were sitting there and never came to speak with us. It honestly felt like we were being ignored because my father was wearing his work clothes. Rather than addressing us himself, they sent over the finance manager, whose role is to discuss financing and loan rates—not negotiate the vehicle's sale price. The whole situation was confusing, unprofessional, and disrespectful. We were ready to walk out, but we stayed only because this Bronco was exactly what we had been looking for. What made the experience even more disappointing was that the dealership's attitude only changed after my uncle called and questioned why our family was being treated this way. He regularly purchases parts for his business from this dealership, and only then did their behavior improve. The salespeople we worked with were w fine, but the management left a lasting negative impression. I hope the dealership takes this feedback seriously and treats every customer with the same level of respect, regardless of their appearance or what they're wearing. Also they tried showing us a bronco that Dylan was driving and said they could give us a great deal on it, just for us to open it up and it was completely trashed by his family in the back.

10/10 recommend if you’re looking for a vehicle talk to Bruce he’s honest, helpful, and respectful. Went looking around for a vehicle in Foxboro and thanks to Bruce I’ll be driving in my new vehicle sooner than later! 🙂

Rodman Ford is the place to go! Everyone there is easy to talk to, you don’t feel pressured. Wayne is so helpful. He makes buying a car easy! You can ask questions and he is thorough and kind. Thank you Rodman Ford for another great experience.

Great place to deal with. Rod was awesome and Chris Gilmore is Top Notch! I have been buying trucks here for last 25 years and Always have great results here! Brett and Jordan are fabulous to deal with and have NO problem giving you any deal they can without giving you the vehicle. I will always buy my trucks at Rodman.

I have been buying trucks from Rodman for 25 years and I have always had a great experience with all Rodmans employees and I will continue to buy at Rodman because they are always fair, professional and willing to work with you in any way they can.

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Love this place!! Great people, excellent deals, and fast service. No better place to get a car, in my mind. Additionally, this review is a year after buying the vehicle. I still could not be happier with my decision. The car has been reliable, and the entire buying experience was smooth from start to finish. I would absolutely recommend this dealership to friends and family. Thank you!

I recently purchased a new explorer Tremor from Rodman Ford. These folks are the best. From the general manager Jordan down to each and every sales person I’ve worked with,( Levi, Gaven, and Jim), they are pleasant, knowledgeable, honest and enthusiastic. Buying a new car is fraught with challenges but these folks make it easy.

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Wayne Derby was excellent! Very helpful and great to work with. Ask for Wayne

Jim Laferriere was awesome to work with. It was our 2nd time buying a truck from him and he is easy to work with and cares about his customers.

Did it without any fuss, thanks

They made buying a 2026 Bronco Sport a painless experience. Ford’s employee pricing also made it easy to get a good price.

Jim sold me a Maverick and was excellent, patient and informative. He helped me make my decision without any pressure to buy.

Excellent experience here. Everything from the selection, sales process (shout out to Justin), and financing went smoothly and left with a great car in the process. Hope to do business again soon.

I just purchased my 7th SUV from Rodman and I couldn’t be happier !! I got a 2026 explorer ST - Line and I love it . Everyone was wonderful there especially Levi my salesman . Levi was so helpful getting the deal done . I knew I was in good hands when he greeted me with a huge smile and made me feel very comfortable in the decision I was making . Levi took the time to explain all the new bells and whistles and all my questions . I highly recommend Rodman , Levi and the sales team for all you car / truck / SUV needs . ... Read More

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Google - May 25, 2026

I just purchased my 7th SUV from Rodman and I couldn’t be happier !! I got a 2026 explorer ST - Line and I love it . Everyone was wonderful there especially Levi my salesman . Levi was so helpful getting the deal done . I knew I was in good hands when he greeted me with a huge smile and made me feel very comfortable in the decision I was making . Levi took the time to explain all the new bells and whistles and all my questions . I highly recommend Rodman , Levi and the sales team for all you car / truck / SUV needs . Thank you again I LOVE my new Explorer !!!!!!!

First visit to Rodman Ford. Purchased previous Fords at another dealer. Enjoyed the experience. Dylan Alvarez was my first contact. Researched my new purchase on the Ford website. Interested in Ford Explorers. Submitted a request and what Models I wanted to look at before I made a purchase. Got an immediate call back and set up an appointment for the next day. Levi Walker was great in showing the different models of Explorers I was interested in seeing since I currently owned a 2017 Ford Explorer. Levi was excellent in explaining the options and answered all my questions. I was impressed ... Read More

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DealerRater - May 18, 2026

First visit to Rodman Ford. Purchased previous Fords at another dealer. Enjoyed the experience. Dylan Alvarez was my first contact. Researched my new purchase on the Ford website. Interested in Ford Explorers. Submitted a request and what Models I wanted to look at before I made a purchase. Got an immediate call back and set up an appointment for the next day. Levi Walker was great in showing the different models of Explorers I was interested in seeing since I currently owned a 2017 Ford Explorer. Levi was excellent in explaining the options and answered all my questions. I was impressed with the show room and the number of cars that were available at Rodman Ford. Finally picked the Tremor model and picked it up the following Monday. I will only buy my future vehicles from Rodman Ford.

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best car (truck) buying experience i have had. everything from first contact to leaving the lot was seamless.

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Great service no hassle straight forward buying process. My salesman and the sale manager were extremely attentive and accommodating from start to finish. Highly recommend.

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If I could give 0 stars, I would. At first, everything seemed fine. I purchased a used F-150 XLT from Rodman Ford, trusting their reputation and the fact that the truck was sold as a “Ford Blue Advantage Certified” vehicle, which is supposed to go through a 139-point inspection. That confidence didn’t last long. Only 8 days after buying the truck, the check engine light came on. I immediately contacted the dealership, and instead of being helpful, they expected me to go out of my way to bring the truck back—even though I live about 50 minutes away and work full-time ... Read More

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Google - Apr 26, 2026

If I could give 0 stars, I would. At first, everything seemed fine. I purchased a used F-150 XLT from Rodman Ford, trusting their reputation and the fact that the truck was sold as a “Ford Blue Advantage Certified” vehicle, which is supposed to go through a 139-point inspection. That confidence didn’t last long. Only 8 days after buying the truck, the check engine light came on. I immediately contacted the dealership, and instead of being helpful, they expected me to go out of my way to bring the truck back—even though I live about 50 minutes away and work full-time in Newport. The situation got worse when I dealt with General Manager Jordan Rodman. I told him the earliest I could arrive was 3:30 PM (well within their service hours), but instead of working with me, he gave me attitude because it wasn’t convenient for him. Completely unprofessional. At that point, I requested to return the vehicle since it had issues within days of purchase and should have been covered under the Ford Blue Advantage program. However, they refused and seemed more interested in finding loopholes than doing the right thing. The conversation became so unproductive that the finance manager had to step in to calm things down. And it didn’t stop there. Their service department was just as bad. I had to bring the truck in THREE separate times, and at one point they kept it for nearly a full month with little to no communication. I repeatedly had to follow up just to get basic updates. Dylon Alvarez, the sales manager, was especially unresponsive it felt like I was being ignored unless I kept pushing. Because they held onto my truck for so long, I couldn’t even get it inspected on time. On top of that, I started receiving letters warning that my registration was at risk of being canceled due to the delays. When I brought this up, they acted like it was my responsibility—even though I barely had possession of the vehicle during that time. Overall, this entire process was exhausting and unnecessarily stressful. I genuinely feel that this establishment owes me something for the terrible, painstaking experience of purchasing and dealing with this vehicle. Once they made the sale, it felt like they didn’t care at all about the customer or the vehicle they sold. For a dealership that promotes “certified” vehicles and customer satisfaction, this was the complete opposite. I would strongly recommend taking your business elsewhere.

They offered a lifetime power train warranty and then refused to honor it for no reason! I had done everything required, they just said it was too old. It’s only 8 years old that’s not a lifetime!

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I have bought a couple trucks with Rodman. I have enjoyed how they have handled everything. I will stick with them.

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Jim was fantastic to work with. I wasn't sure what I wanted but needed to purchase quickly. Jim helped break down the options and get me what I needed in 10 days. Will definitely be back for my next purchase.

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Levi, a k a Suga, has been exceptionally professional while working with me non-stop to get my credit approved. He is very patient and cares a lot for his customers. I want to thank him so much for his guidance and my new car, of course. 🥰. I will definitely be recommending his services to everyone I know. Thank you so much Suga. And thank you , Rodman Ford, all of you guys are on point!💯

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Wayne Derby, did an amazing job. He listened to what I needed put together exactly what I was looking for. Even after the deal I’v emailed him with questions and he still treated me like a valued customers responding to my questions even on a weekend. Wayne sets the bar for the dealership. Thanks man!

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Thought I got a great deal on a used truck, found it on car gurus, price was different than advertised, worked that out and nothing seemed to off. Took nearly a month after I paid cash for them to get the title and register it, after which I had to pay for the uber ride back to have it delivered to me because I had work, and later, I found out the truck was painted and likely in an accident from a detailer who noticed basically right away, I called the salesman to ask, he basically played dumb, and said “... Read More

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Google - Feb 22, 2026

Thought I got a great deal on a used truck, found it on car gurus, price was different than advertised, worked that out and nothing seemed to off. Took nearly a month after I paid cash for them to get the title and register it, after which I had to pay for the uber ride back to have it delivered to me because I had work, and later, I found out the truck was painted and likely in an accident from a detailer who noticed basically right away, I called the salesman to ask, he basically played dumb, and said “oh I might vaguely recall that”, and then wouldn’t give me the Carfax on it because it’s “no longer in their inventory” whatever that means. I guess it’s my fault for not asking every question and remembering to ask for a carfax in the beginning, I just trusted and expected a dealership like this to divulge all pertinent information on their own, now I know.

Rodman Ford is very professional, helpful and friendly! I loved working with Jim and Andrew to buy my first car! Thank you!

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For my first experience buying a vehicle at a dealership would rate it a 100. Made my first experience awesome.

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Would not give this place my business based on the attitude of the owner. Very aggressive and unreasonably prices.

The owner was incredibly rude and unprofessional. He swore at my friends and me and was so unreasonable without even listening to anything we had to say. In addition, the prices are outrageous and they are just trying to take your money. Would not give my business to this establishment.

Not sure if all sales rep had already made their commission for the month, but arrived in the showroom and walked around for 20-30m while 3 -4 sales reps were just sitting at their desk and did not utter one word or express any wish to sale. Not a welcoming place to come at all. Can’t even review the service itself because non of the individuals working showed any interest in providing any service. Very disappointing.

Rodman Ford is hands down the most unprofessional dealership I’ve ever dealt with. I bought a truck here October 2025, and I regret it completely. I thought a Ford dealership would know what they’re doing because of their name. However, this place operates like they’ve never heard of professionalism, honesty, or basic customer service. Some insight on my personal experience.....During the test drive the truck made a noise, and the salesperson promised it would be taken care of....It wasn’t. The noise came right back after just 1 week. So I contacted the dealership again. I dropped ... Read More

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Google - Dec 3, 2025

Rodman Ford is hands down the most unprofessional dealership I’ve ever dealt with. I bought a truck here October 2025, and I regret it completely. I thought a Ford dealership would know what they’re doing because of their name. However, this place operates like they’ve never heard of professionalism, honesty, or basic customer service. Some insight on my personal experience.....During the test drive the truck made a noise, and the salesperson promised it would be taken care of....It wasn’t. The noise came right back after just 1 week. So I contacted the dealership again. I dropped the truck off to be fixed. When they said they had a “loaner,” for me, it was really just a beat-up truck with 260,000 miles on it , with what seemed like someones personal belongings all over. Waited a week, also informed them that my driver’s seat, was supposed to have heat and cooling that needed to be fixed. After picking up, still did not work. Few days later my air bag light popped up. I was told they replaced the torque converter. But when I requested the service report, it showed only a transmission fluid flushed. So either someone lied, or someone has no idea what’s happening in their own service department. Both are unacceptable. Then there’s the registration mess. They handled all the RMV paperwork and somehow gave me commercial plates, even though I don’t own a business. And guess what their response was “nothing they could do to fix it .” The weight they put on my registration doesn’t even match the weight on the truck’s tag, which per the RMV I can’t get a sticker. This dealership is disorganized, careless, and absolutely unprofessional from start to finish. I would never recommend Rodman Ford to anyone. Save yourself the headache, the stress, and the money.

These guys sell lemons and dont want to repair issues. Avoid at all costs - take your hard earned money elsewhere.

Sells lemons and doesn’t stand by them! Don’t go here

Found crack in my car.

very untrustworthy dealership. Sold a truck to me that was covered in spray detail garbage to hide giant scratches and disgusting paint defects. Truck then needed service as it was having issues with sensors and i had to walk in circles to even get them to take me serious. Joke of a dealer

Only sells lemons

Terrible dealership I would never trust them or give them your money, they’ll sell you new car that needs constant repairs and give you no help

Purchased a used car from Rodman in September. There was only one FOB for the car and the driver side mirror was cracked which they said they would replace at no cost. After trading phone calls and text messages for the last two months I have not heard from them and was last told "Part has been ordered and will call you when in comes in this week". Which was over a month ago.

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​😤 Zero Post-Sale Service and Disrespectful Staff - Missing Keys for 2+ Months. ​My experience with this dealership has been absolutely awful since I completed the purchase of a new 2024 Ford F-250. ​While the truck was delivery late, (not the day there were supposed), they failed to provide the second set of keys/key fob. It has now been over two months, and despite leaving several messages, I have received zero follow-up or commitment to resolve this basic issue. The complete silence and lack of communication are unacceptable for a new vehicle purchase. ​Salesperson Behavior ​Compounding the problem, the salesperson, Bruce, became ... Read More

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Google - Nov 10, 2025

​😤 Zero Post-Sale Service and Disrespectful Staff - Missing Keys for 2+ Months. ​My experience with this dealership has been absolutely awful since I completed the purchase of a new 2024 Ford F-250. ​While the truck was delivery late, (not the day there were supposed), they failed to provide the second set of keys/key fob. It has now been over two months, and despite leaving several messages, I have received zero follow-up or commitment to resolve this basic issue. The complete silence and lack of communication are unacceptable for a new vehicle purchase. ​Salesperson Behavior ​Compounding the problem, the salesperson, Bruce, became incredibly rude and disrespectful immediately after he received the cashier's check for the full purchase amount. His attitude shifted entirely, demonstrating that his priority was the sale, not the customer. This level of unprofessionalism is shocking and inexcusable. ​Summary of Failure ​- Failure to Deliver: Missing essential second set of keys for over 60 days. ​- Failure to Communicate: Zero returned calls despite multiple messages left for management and service. ​- Poor Staff Conduct: Salesperson Bruce was rude and disrespectful after the sale was finalized. ​I strongly caution anyone considering this dealership. Once they have your money, they clearly demonstrate a profound disregard for customer security and service. I paid for a complete truck and expect a complete set of keys. Do not trust them to honor their post-sale commitments.

Jim was awesome great , he was able to get me into my truck very fast can’t thank him enough.

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Incompetent Techs who dont like warranty jobs .

Service was seamless and the staff was very accommodating. I dropped my vehicle and was contacted in short while my vehicle was ready

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